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Customer Service PDF Print E-mail
Shipping & Delivery

We make every attempt to ship your order the same day when it is placed by 4 pm Monday thru Friday; Express orders need to be received by 1 pm Monday thru Friday. Express orders deliver to your door Monday thru Friday and Home Delivery orders deliver Tuesday thru Saturday. If you are not in a hurry to receive your order, select FedEx SmartPost which delivers through the U.S. Post Office.

We only ship orders to addresses in the U.S. we do not ship to APO or FPO addresses. Our products are intended for personal use in the U.S.

Privacy & Security

This privacy statement is for Top Gun Arms / Desert Fox Arms.

We are committed to protecting your privacy and want you to know what type of information we collect and what we do with it. If you have questions or concerns regarding our privacy statement or would like to be removed from any of our databases, contact us at:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it
6789 West 13100 South
Herriman, UT 84096


Account Registration and Ordering

We collect and retain the following information when you create an account to place an order with us:

Billing address
Shipping address
Email address
Phone numbers
Credit card information

We use this information to process your orders and to offer you discounted pricing. Your information may also be shared with other companies offering products that be of interest to you.

If you do not want to us to retain your information in our system for future order processing, call or write us and we will remove your information. If you do not want us to share your information with other companies, contact us and we will not share your name and address with outside firms.


To place an order on our site, your browser must have cookies turned on. A cookie allows us to recognize you the next time you fill out an order on our site. To prevent your personal information from being read by other web sites, our cookie is a unique, encrypted string that contains no personal information. You may purge our cookie from your browser at any time. However, you will have to receive a new cookie if you wish to place an order through our web site.

Email Newsletter Registration

If you register to receive our email newsletter or place an order with us, we collect and retain the following:

Email address
ZIP code
Product categories of interest

All new registrants receive a confirming email that verifies their subscription to this service.

We do not share your name and email address with anyone. If you do not want to receive our email newsletter, you may unsubscribe Enter your email address in the "Join our email list" section and click "Submit." A page with your information will appear, and you can click the "unsubscribe all" button at the bottom of the page. Your name and all associated information will be removed immediately from all email lists. However, we will use the interest areas you listed to improve our site and to develop our product line.

Third Parties

We use third parties to provide a variety of services and give them the following information:

Credit card processing company: Name, billing address, and credit card number and expiration date.

Shipping company: Name, shipping address, phone number, package weight and order number(s).

List Services: Name and shipping address.



Our web site and email communications and promotions may contain links to other web sites. We are not responsible for the content of these sites or their privacy policies. It is your responsibility to determine what those privacy policies are and what information is being collected.

Send Page to a Friend

When you use our "Send Page to a Friend" link, the information you provide is used only to transmit your email.

Legal Disclaimer

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or a legal process served on Top Gun Arms / Desert Fox Arms.  

Returns & Replacements

If you're not satisfied with your order, you may return most items within 30 days of purchase to receive a refund, credit or replacement. Firearms, Ammunition, and Food are not returnable or refundable; all sales are final. Please return all products in their original packaging. Products not returned in the original packing may be subject to a restocking fee. Products showing use will not be refunded or exchanged.

Please follow these 3 easy steps to return an item:

Step 1: Call us at 801-979-0827 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  We will issue you a RMA# (Return Merchandise Authorization number). Write the RMA# on the return FedEx label that was included with your purchase. If you do not have this return label, call and we can send you one.
Step 2: Pack up the product to be returned and fill out the return form located on the back of the invoice you received with your order.
Step 3: Drop off the package at a FedEx location. You can call FedEx for drop off locations at 800-Go-FedEx or you can visit FedEx online at  
Ordering is simple and can be done on this website or by phone (1-801-979-0827)
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information


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